Once you meet the requirement notice you received in the banner notification, it will automatically be removed from your account, and you will be eligible for payment during the next payment cycle should you have funds available to be withdrawn.
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Payment requirements and clear logic
Warning: Accounts have to meet payment requirements in order to get paid through impact.com.
Below is a list of the various banner notifications you could receive if your account does not meet payment requirements. Match the banner message below and follow the clear logic to correct your account information and get paid.
| Banner Notification | Clear Logic |
|---|---|
| Complete your bank account settings in order to be paid. | Your bank account information needs to be completed. |
| The Beneficiary Name listed in the bank account settings does not match the submitted tax document. Please update your bank account or resubmit your tax document in order to be paid. | Your bank account information does not agree with the tax document you submitted. Either update the Beneficiary Account Name in your bank account information to match the name submitted in your tax form or resubmit your tax form to match the Beneficiary Account Name in your bank account information. |
| Electronic tax document required before payment can be made. Please complete and submit an electronic tax document. | An electronic tax document is required, please submit your tax form. |
| The PayPal information provided does not appear to be valid. Please update the PayPal email in your bank account settings in order to be paid. | The PayPal credentials you provided do not appear to be valid. Set up and check your PayPal information. |
| A recent payment attempt was unsuccessful. Please update your bank account settings in order to be paid. | A recent withdrawal attempt for your earnings was unsuccessful. Check and update your bank account settings. |
| The Routing Number provided does not appear to be valid. Please update your bank account settings in order to be paid. | The Routing Number provided in your bank account is invalid.
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| The Billing Address provided does not appear to be valid. Please update your company information in order to be paid. | The billing address provided is invalid. Update your billing address under  [Menu] → Settings → Company Information.
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| A recent payment attempt was unsuccessful. Please update the ABA Routing Number in your bank account settings in order to be paid. | You provided an invalid ABA Routing Number. Contact your bank and update your bank account information with the correct routing number.
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| The IBAN provided does not appear to be valid. Please update the IBAN in your bank account settings in order to be paid. | You provided an invalid IBAN Number. Contact your bank and update your bank account information with the correct IBAN number.
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| A recent payment attempt was unsuccessful. Please update the BSB Code in your bank account settings in order to be paid. | You provided an invalid BSB Code (Australian Bank Branch Code). Contact your bank and update your bank account information with the correct code.
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| A recent payment attempt was unsuccessful. Please update the Sort Code in your bank account settings in order to be paid. | You provided an invalid Sort Code. Contact your bank and update your bank account information with the correct code.
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| A recent payment attempt was unsuccessful. Please update the IFSC Code in your bank account settings in order to be paid. | You provided an invalid IFSC (Indian Financial System Code). Contact your bank and update your bank account information with the correct code.
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| The Bank Clearing Code provided does not appear to be valid. Please update the Bank Clearing Code in your bank account settings in order to be paid. | You provided an invalid Bank Clearing Code. Contact your bank and update your bank account information with the correct code.
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| A recent payment attempt was unsuccessful. Please update the Bank Code in your bank account settings in order to be paid. | Your Czech Bank Code is invalid. Czech Republic and Slovakia have 4-digit bank codes, used behind account numbers. Contact your bank and update your bank account information with the correct code.
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| A recent payment attempt was unsuccessful. Please update the BIK (Russian Bank Routing Code) in your bank account settings in order to be paid. | You provided an invalid BIK (Russian Routing Code). Contact your bank and update your bank account information with the correct code.
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| A recent payment attempt was unsuccessful. Please update the SWIFT and Routing codes in your bank account settings in order to be paid. | Invalid SWIFT and Routing Code combination. A Routing Number is required with a SWIFT code whenever a transaction is made between a bank in the United States and a bank in another nation. Contact your bank and update your bank account information with the correct SWIFT and Routing code combination.
Swift codes:
For more on routing numbers see the Routing Number Length Rules Reference above. |
| A recent payment attempt was unsuccessful. Please update the PayPal email in your bank account settings in order to be paid. | PayPal withdrawal attempt failed, please make sure your PayPal email address is correct. |
| PayPal has blocked payment due to “Regulatory Reasons”. Please contact PayPal for further information or change payment methods in your bank account settings in order to be paid. | PayPal has blocked payment. You need to action one of two options:
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| PayPal has rejected a recent payment because the maximum account balance has been met. Please switch payment methods in your bank account settings in order to be paid | Your PayPal account balance exceeds the maximum amount. PayPal imposes a transaction limit of $100,000 USD (or your currency equivalent). hange your payment method to withdraw funds via bank account to get paid. |
| There are invalid characters listed in your bank account information. Please update your bank account settings and avoid using special characters, such as ‘ä á ø’ in order to be paid. A recent payment attempt was unsuccessful. | Invalid characters were used when setting up your bank account settings. Please update your settings with valid characters.
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| A recent payment attempt was unsuccessful. Please review your bank account settings in order to be paid. | Check that you’ve updated your bank account settings with valid details. |
| The Account Number provided does not appear to be valid. Please update the Account Number in your bank account settings in order to be paid. | The Account Number you provided is invalid. Please update your bank account settings with a valid account number. |
| Payments are on hold while the account is being reviewed. | Our Compliance team reviews all new or updated entries to bank account information. This process can cause a delay in payment of up to a couple of days. |
| The Beneficiary Name listed in the bank account settings is invalid. Please update your bank account information in order to be paid. | The Beneficiary Name listed in the Bank Account Settings is invalid. Please update your bank account settings with a valid beneficiary name.
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| Your account’s bank details have been flagged for unauthorized changes. Please contact our Compliance Team at compliance@impact.com to secure your account. | When you click on the Report Issue link in the changes to your banking details email notification, the payment requirement is triggered, and all payments linked to those bank account details are blocked. |
| Payments will be paused for 48 hours as a safety measure when you update your bank account information. An internal review of these updates may extend this period. | When you update one of the following, your payments will be paused:
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